EPIC28

Playing EPIC in 28mm.

Monday, 9 March 2015

Mini in the box dot com

Hello Paypal.  I've been trying to track back four unexplained payments to someone calling themselves 'miniinthebox'. In order to do this, I've had to open an account on their website (after they've billed me for things I've not ordered !?).  This account still won't recognise me as a buyer or allow any query to be lodged.

As far as I know, their intention to permanently deprive me of my money by randomly billing me is theft.  Please look into it and let me know what you're going to do about it.

This is a transcript of the email I sent to them on the afternoon of Mon 09 Mar 15.  The auto reply to this e-mail is reproduced below that.

Hi,

My pay pal account shows four payments to you that I have no recollection at all of placing.   And they were made when I was on holiday.  And the URL attached to the pay pal invoices doesn't go to a proper web site.

So, what exactly do you think I've ordered ?

Invoice ID: Mini-1503080718651662
Mini-1503080618651545
Invoice ID: Mini-1503080618651513
Invoice ID: Mini-1503080618651453

Looking forward to hearing from you.

(I signed this and left my cellphone number)

Dear Customer,
We're sorry that this email address is no longer used because we need to record all communication messages in system to assure the service quality. Please contact us via opening a Ticket on our website according to the steps in the following link:
http://www.miniinthebox.com/knowledge-base/c1169/a2118.html
We appreciate your understanding and cooperation.
Sincerely,
MiniInTheBox

5 comments:

  1. Wow. That sucks dude. Hopefully PayPal will hook you up and get your money back.

    ReplyDelete
  2. Cripes, that's some shady excrement for sure.

    Hope Paypal comes through on this.

    ReplyDelete
  3. MiniInTheBox have a facebook page. Posting my email on their wall has elicited a response !

    ReplyDelete
  4. Paypal are now sorting this out. Miniinthebox have been obstreperous throughout; which leads me to believe that without the protection of paypal they'd have waited until it went to court.

    ReplyDelete